Refund Policy
We want you to enroll with confidence. This Refund Policy explains when and how refunds may be available.
Refund window
Refund eligibility depends on the time of your request relative to your enrollment and the amount of program content already accessed.
Eligibility
Requests made within the stated cooling-off window, with limited content access, are generally eligible. Significant content consumption may reduce or void eligibility.
Non-refundable items
Certain items, such as completed certifications or downloadable resources already delivered, may be non-refundable.
How to request
Submit refund requests to billing@skillorbit.example with your enrollment details. We will review and respond within a reasonable timeframe.
Processing
Approved refunds are processed to the original payment method. Processing times depend on your payment provider.
Last updated: current version. This document is provided for general informational purposes and does not constitute legal advice.